Services
Every service an upright or grand piano needs.
Booked as a one time visit or on a regular schedule, whichever suits how the piano is used.
Tuning
Temperature, humidity and simply being played pull a piano out of tune over time. A tuning brings every string back to true pitch and back into tune with itself, so chords ring clean rather than beating against each other.
- Upright and grand pianos
- Pitch raise for a neglected piano
- Tuning before a recital or recording
- Scheduled visits for busy instruments
Regulation
The action is the machinery between a key and its hammer, and it drifts out of adjustment as felt and leather compress with use. Regulation brings every key back to the same touch, the same speed and the same response as its neighbors.
- Uneven touch across the keyboard
- Keys that stick or repeat poorly
- Full action adjustment
- Pedal adjustment
Cleaning & polishing
Dust, hair and small debris settle inside the case and around the strings, which affects both tone and the health of the piano. A cleaning reaches inside the instrument as well as over the case finish.
- Interior dust and debris removal
- Key and case cleaning
- Case finish polishing
- Ideal before a busy season of use
Repair
From a single sticking key to broken strings, worn hammers or significant mechanical work, every repair is diagnosed and explained plainly before anything is done, with the cost agreed up front.
- String and hammer replacement
- Damaged key and action repair
- Pedal and hardware repair
- Written estimate before work begins
At work
Inside the action, where the work actually happens.
Specialized
Steinway Spirio service
A Steinway fitted with the Spirio player system carries sensors, solenoids and wiring built into the action itself. Servicing one takes a technician comfortable working around that equipment as carefully as the piano it sits inside, so the tuning, the regulation and the electronics all stay correct together.
- Tuning and regulation around Spirio hardware
- Careful handling of sensors and wiring
- General Steinway maintenance
- Homes, showrooms and recital spaces
Not sure which service you need?
Describe the piano and what you're noticing. We'll tell you plainly what it needs.